About the information we collect
When using our website forms, we will only request information which we deem necessary to fulfil a given request. This may include your Name, Email, Phone number or Address. This information will be used to make contact to facilitate the request you have voluntarily submitted. After this stage those details will be removed from our records. If however you opt into My Benefit Claim retaining your information, we will hold your details in the up most confidence, and not share or sell your data in full or part with any third party organisation.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- Improve our products and services.
- Contact, feedback and marketing purposes.
We are committed to ensuring that your information is kept secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which is placed on your computer when browsing our website. The cookies we use, do not contain any personal identifiable information in full or part and is used only for the purpose of facilitating our websites functionality. When you leave our website, the information within the cookie will become invalid and cannot be used to track you across the internet.
We may use Google Analytics to see which pages visitors are viewing, to better improve our services and content. This data, if and when used is kept anonymus. If you would like to know more of how google use's its analytical data, please review there policies. At times we may use social media plugins like Facebook, Twitter and Youtube to help our users keep up to date with what has been happening on those social platforms. My Benefit Claim does not track or utilise any data which may or may not be used by these social media platforms. Please review there terms and conditions to find out more on how they may interact via there social plugins.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
If you have previously agreed to us using your personal information for contact and marketing purposes, you may change your mind at any time by contacting us.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please contact us.